Frequently Asked Questions
Everything you need to know about your POWERLOOK experience.
How long does shipping usually take?
Orders are typically processed within 24-48 hours. Depending on your location, delivery usually takes 3 to 7 business days for domestic shipping.
What is your return and exchange policy?
We offer a 7-day hassle-free return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund or replacement.
How can I track my order status?
Once your order is shipped, you will receive an email and SMS with a unique tracking link. You can also track your package directly through the 'My Orders' section on our website.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across the country. You can also choose from various prepaid options including UPI, Credit/Debit cards, and Net Banking.
How do I ensure I pick the right size?
Each product page features a detailed size guide with measurements in inches and centimeters. We recommend comparing these measurements with a well-fitting garment you already own.
Are the colors of the products accurate?
We strive to display our products as accurately as possible. However, due to different screen resolutions and studio lighting, slight variations in color may occur.